What is Oracle Subscription Management (OSM)
In the era of recurring revenue models, businesses are increasingly turning to subscription-based services to deliver their products or services. This shift has led to the emergence of Oracle Subscription Management (OSM), a cloud-based solution designed to streamline and optimize the entire subscription lifecycle.
Oracle Subscription Management empowers businesses to manage their subscription operations effectively, from customer acquisition and onboarding to billing, payment processing, and customer churn prevention.
- A centralized platform for subscription data.
- Offering real-time insights into customer behavior.
- Revenue trends.
- Usage patterns.
What does Oracle Subscription Management do?
Oracle Subscription Management (OSM) stands out with a suite of robust features that cater to the diverse needs of subscription-based businesses:
- Comprehensive Subscription Management: Oracle Subscription Management encompasses the entire subscription lifecycle, from creating and configuring subscription plans to managing customer orders, tracking usage, and handling billing and payments.
- Automated Billing and Revenue Recognition: Oracle Subscription Management automates billing processes, generates invoices and dunning notices, and ensures timely revenue collection and compliance with accounting standards.
- Seamless CRM Integration: Oracle Subscription Management integrates seamlessly with Oracle CRM, providing a unified view of customer data, subscriptions, and interactions, enhancing customer relationship management.
- Data-driven Insights and Reporting: Oracle Subscription Management offers advanced data analytics and reporting capabilities, enabling businesses to gain deep insights into subscription performance, identify trends, and make informed decisions.
Benefits of Oracle Subscription Management
By adopting Oracle Subscription Management, businesses reap a multitude of benefits that transform their subscription operations and drive growth:
- Enhanced Visibility and Control: Oracle Subscription Management provides real-time visibility into subscription data, empowering businesses to make informed decisions about pricing, marketing, and product development.
- Automated Processes and Reduced Errors: Oracle Subscription Management automates repetitive tasks, such as billing, payment processing, and customer onboarding, saving time, reducing errors, and improving efficiency.
- Superior Customer Experience: OSM offers a self-service portal for customers, enabling them to manage their subscriptions, view invoices, and make payments, enhancing satisfaction and reducing churn.
- Scalability and Adaptability: Oracle Subscription Management supports multiple revenue models, including subscription-based, usage-based, and consumption-based billing, catering to diverse business needs.
NexInfo, a certified Oracle partner and Oracle consultant with extensive expertise in implementing Oracle Subscription Management, is a trusted guide for businesses embarking on their subscription management journey. NexInfo’s experienced team of consultants collaborates closely with clients to:
- Understand Business Requirements: NexInfo thoroughly understands each client’s unique business needs, challenges, and goals, ensuring a tailored implementation approach.
- Customized Implementation Plan: NexInfo develops a personalized implementation plan, aligning OSM’s capabilities with the client’s business requirements.
- Expert Configuration and Deployment: NexInfo’s team expertly configures and deploys OSM, ensuring seamless integration with existing systems and processes.
- Comprehensive Training and Support: NexInfo provides extensive training and support, empowering users to utilize OSM effectively and maximizing its benefits.
By partnering with NexInfo, businesses can confidently navigate the implementation process and reap the full potential of Oracle Subscription Management, achieving operational excellence and driving sustainable growth.
Oracle Subscription Management emerges as a transformative force in subscription management, empowering businesses to streamline operations, gain deeper insights, and enhance customer satisfaction. NexInfo, as a trusted implementation partner, guides companies through the implementation journey, ensuring the realization of Oracle Subscription Management’s full potential. Contact us today and empower your business to thrive in the subscription-driven economy.