SALES & OPERATIONS PLANNING IN BUSINESS PROCESS DESIGN
Sales & Operations Planning (S&OP) is an integrated business management process through which the executive leadership team continually achieves focus, alignment and synchronization amongst all the functions of the organization. The S&OP plan includes a common operational plan which guides all aspects of an organization to aim towards the achievement of the organization’s goals.
Included within the S&OP plan is an updated sales plan, demand plan, production plan, inventory plan, customer lead time/backlog plan, cost plan, new product development plan, strategic initiative plan and the resulting financial plan. When accomplished properly, the S&OP process enables a superior and effective supply chain management process.