Transforming Healthcare Recruitment and HR Processes

Discover how Glens Falls Hospital, a not-for-profit community-based healthcare provider, transformed its recruitment and HR processes through the integration of Oracle Recruiting Cloud (ORC) and Human Capital Management (HCM) systems with implementation by NexInfo. This strategic initiative addresses the unique challenges of staffing in the healthcare sector and enhances operational efficiency.

About Glens Falls Hospital

Located in Glens Falls, New York, Glens Falls Hospital serves a large region with a comprehensive range of medical services, including primary care, specialty care, emergency care, and surgical services. As a community-focused healthcare provider, the hospital is committed to delivering high-quality care while ensuring that it has the right talent to meet the needs of its patients.

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Challenges Faced by Glens Falls Hospital

Prior to implementing integrated recruiting and HCM systems, Glens Falls Hospital encountered several significant challenges:

  • Lack of Integration with External Job Boards: The hospital had challenges to efficiently source talent from external job boards, limiting its ability to attract the best candidates.
  • Challenges in Hiring the Right Talent: Difficulty in identifying and hiring suitable candidates for various roles led to staffing shortages and operational inefficiencies.
  • Manual Intervention in Recruitment Processes: New hires from the recruiting system were not automatically flowing into the HR system, requiring significant manual data entry and resulting in delays and errors.
  • Document Management Inefficiencies: The hospital faced challenges in managing candidate documents, making it difficult to retrieve information quickly when needed.

Solutions Implemented

To address these challenges, Glens Falls Hospital implemented the following solutions:

Integrated Recruiting and HCM Systems

  • Seamless Integration: By integrating Oracle Recruiting Cloud with their existing Human Capital Management system, Glens Falls Hospital eliminated manual data entry, ensuring that new hire information flowed smoothly from recruiting to HR.
  • Enhanced Recruiting Processes: The state-of-the-art recruiting system within ORC streamlined the recruitment process, allowing the hospital to source candidates more efficiently from external job boards and track applicants effectively.
  • Automation of Document Conversion: The Oracle Recruiting Cloud automates the conversion of documents to make them accessible for individuals with visual impairments, improving compliance and inclusivity.

Workflow Optimization

  • Streamlined Workflows: By automating key processes, Glens Falls Hospital reduced operational expenses and improved efficiency across HR functions. This included automated document management, which made candidate documents searchable for quick retrieval.

Benefits Achieved

Through the successful implementation of integrated recruiting and Oracle Cloud HCM  systems, Glens Falls Hospital experienced substantial improvements:

  • Improved Talent Acquisition: The integration with external job boards and streamlined recruiting processes enabled the hospital to attract and hire the right talent more effectively.
  • Reduced Manual Intervention: Automated data flows between recruiting and HR systems minimized the need for manual data entry, reducing errors and saving time.
  • Enhanced Document Management: The ability to convert documents for accessibility and make them searchable improved information retrieval, enabling HR teams to respond quickly to queries.
  • Cost Savings: Streamlining workflows and automating processes led to significant reductions in operational expenses, allowing the hospital to allocate resources more effectively.

The integration of Oracle Recruiting Cloud and Oracle Cloud HCM systems has transformed Glens Falls Hospital’s recruitment and HR processes, enhancing its ability to attract and retain top talent while improving operational efficiency.

By addressing the unique challenges of staffing in the healthcare sector, the hospital is now better positioned to deliver high-quality care to its community.

NexInfo’s successful implementation demonstrates the value of leveraging technology to streamline operations and foster a more effective workforce.

Contact us for Consultation

Are you ready to transform your recruitment processes and improve operational efficiency like Glens Falls Hospital? Contact us today to explore how integrated recruiting and Oracle Cloud HCM solutions can enhance your organization’s talent management and drive success in the healthcare industry. Embrace the future of healthcare recruitment!