Unlocking Customer Experience Excellence with Oracle Service (CX) Cloud: A Webinar Session

Presenters:
Saurav Pal: Oracle CX Solution Architect
Hemal Parikh: Oracle Certified Implementation Specialist & Solution Architect

Date: February 21, 2019

Hosted by: NexInfo

About the Webinar:

Are you eager to revolutionize your organization’s customer experience? Curious about leveraging the capabilities of Oracle Service (CX) Cloud to delight your customers with adaptive, reliable experiences?

Join Saurav Pal and Hemal Parikh in an enlightening webinar session designed to explore the transformative potential of Oracle Service (CX) Cloud. This session will delve into use cases and critical functionalities that can elevate your customer experience strategies.

Key Focus Areas:

Customer-Centric Approach: Learn how to prioritize customer satisfaction by effectively managing Service Requests, Assets, and Customer interactions using Oracle Service (CX) Cloud.

Critical Functionalities: Discover key features such as Microsoft Outlook Integration that provide deeper insights and streamline business processes for enhanced customer understanding and service delivery.

Use Cases: Gain insights from real-world use cases demonstrating successful implementations and impactful results achieved through Oracle Service (CX) Cloud.

Who Should Attend:

This webinar is ideal for customer service professionals, CX leaders, business managers, and anyone interested in leveraging technology to transform customer service into a competitive advantage.

Join Saurav Pal and Hemal Parikh for an insightful webinar session packed with actionable insights and demonstrations. Learn how Oracle Service (CX) Cloud can empower your organization to deliver exceptional customer experiences, drive customer loyalty, and elevate your brand’s reputation.

Secure your spot now and seize the opportunity to unlock the potential of Oracle Service (CX) Cloud for your organization’s customer-centric journey.

This webinar is tailored to teach you how to:

-> Take advantage of the easy-to-use features and functionalities of Oracle Service Cloud
-> Better understand customer needs
-> Improve your organization’s customer experience
-> Integrations you can use to deepen insight into your organization and gain customer value