Solution Summary:

For companies that like to manage their own projects or for smaller projects that require specialized skills, NexInfo provides the right augmentation to ensure your success. As a critical component of continued and lean business processes, managed services empowers your operations and business growth when tight budgets, limited resources, and complex technology may be a challenging factor.

With over 15 years of experience in successfully delivering industry tailored Supply Chain, PLM, S&OP, and other ERP projects; NexInfo provides the necessary talent with specific industry experience to ensure your project hits the ground running. NexInfo provides managed services for both scaling projects quickly and continued sustenance.

Solution Profile:

NexInfo works to understand our clients’ needs and goals, while also providing support and preparation to optimize business processes for the future. NexInfo will integrate structure and standards to your Oracle environment, allowing existing applications to be simplified and stabilized while supporting development of new applications.

Our Managed Services include; Infrastructure Services, Database Services, and Application Services.

Distinguishing Features:

  • Large Talent Pool with Highly Specialized Skills
  • Industry Knowledge with Software Orientation
  • Experience in Successfully Delivering Hundreds of Projects
  • Application Manageability & Support
  • Ease of Migration
  • Cost Efficient Operations
  • Performance & Scalability
  • Reliability & Availability
1HOSTING SERVICES

Solution Summary:

Enterprise applications like Oracle are essential for driving business growth – but with ever-tightening budgets, you’re sometimes hard-pressed to find a solution that delivers top-notch technology at an affordable price. If you’re in this situation, look no farther than Sungard Availability Services’ Oracle application management services. As an Oracle Gold Partner, Sungard AS brings you high-performing, reliable, secure access to all your Oracle deployments.From hosting to database and application services, our managed Oracle services can be tailored to fit your organization’s unique requirements. We provide proactive administration, monitoring, reporting, and around-the-clock support for your Oracle databases, including installation, patch management, and maintenance and troubleshooting. We can also provide second site recovery and availability via database replication and recovery services.

Benefits:

  • Use of pre-certified virtualized Oracle hardware and software (e.g., RedStack) as an optional platform to run Oracle technologies
  • Access to our Oracle-specific platform that’s designed for flexibility and high availability, and which is pre-certified for all Oracle ERP applications
  • Dedicated application support experts who focus on your application environment 24/7
  • Guaranteed SLAs for your ERP environment
2TRAINING & DOCUMENTATION

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3DEVELOPMENT SERVICES

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4FUNCTIONAL & TECHNICAL SUPPORT

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FUNCTIONAL SUPPORT SERVICES:

  • Finances & Supply Chain Management Functional Support
  • Monitor and resolve transactions, workflows, concurrent programs, and screen errors
  • Provide functional expertise to users in bridging gaps between Oracle and business processes
  • Integration with other systems and interfaces
  • Perform integration testing of objects and processes

TECHNICAL SUPPORT SERVICES:

  • Oracle Apps Reports, OAF, Personalization, stored procedures, SQL and other tools
  • Oracle Interfaces and RICE components
  • BI Publisher and OBIEE reports
  • SOA methodology implementation
  • High Quality Delivery, Pack and Release, Central repository, Maintenance and deployment
5SPECIALIZED HIGH QUALITY RESOURCES

Content currently under development - Please contact NexInfo at 1 (714) 277-4044 for questions and detailed information.

6ON-TIME DELIVERY

Content currently under development - Please contact NexInfo at 1 (714) 277-4044 for questions and detailed information.